How to Eliminate Bottlenecks with Tooljar RFCs
Waiting for approval is one of the biggest silent killers of project momentum. You complete your part of a task, ask for feedback, and then the work just sits there, stalled in a digital waiting room.
At Tooljar, we believe that requesting feedback should create action, not bottlenecks.
The Challenge: The Feedback Loop
In most workflows, asking for a review means sending a quick chat message or an email. The problem is that these messages easily get lost in the shuffle. As the sender, you are left wondering if your colleague even saw it. As the receiver, you might not realize that a project is paused until you provide your input. There is no clear visibility into who is holding up the line.
The Practical Solution
Tooljar solves this by replacing casual pings with a dedicated Request for Comments (RFC) system. Here is why this feature keeps your work moving forward without constant check-ins.
- Targeted and Guaranteed Delivery: When you need input on a Job, you can issue an RFC directly to a specific person. Instead of getting buried in a generic channel, the system immediately sends them both an email and an in-app alert. This ensures your request cuts through the noise and reaches them wherever they are working.
- Clear Accountability for the Sender: When you send a request, the RFC indicator stays active on your dashboard. This acts as a permanent visual placeholder, reminding you exactly who you are waiting on before you can proceed with your part of the Job.
- Clear Priority for the Receiver: On the flip side, when you receive an RFC, the system directly notifies you that your input is needed. This clear signal lets you know exactly where your review is required, eliminating ambiguity and helping you prioritize your daily workflow so the project can keep moving forward.
The Takeaway
By making requests highly visible and establishing clear ownership, you remove the guesswork from team collaboration. When everyone knows exactly whose court the ball is in, you eliminate bottlenecks and spend more time moving work from To Do To Done.
Over to you: How do you currently track pending approvals without constantly following up with your team? Let’s chat in the comments!