Tooljar - To Do To Done

POWER WITHOUT COMPLEXITY

Process as a Service for teams to keep promises.

Tooljar is a modern work management platform that connects people to projects, tasks, and the business context they need — so work moves forward, handoffs don't break down, and promises get kept.

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Work doesn't live in one place. Neither do promises.

Most teams don't fail because people aren't trying. They fail because the work lives in too many places — emails, chat threads, spreadsheets, memory. A client asks for an update and nobody knows where things stand. A task gets handed off and falls through the cracks. A vendor waits for a response that never comes.

Nobody meant for it to happen. It just happened — because there was no system.

Tooljar fixes that. Every job has an owner, a status, and a full record. Every promise is visible. Every handoff is tracked. From the moment work is created to the moment it's resolved.

Recent Activity Groupings Job update details Job update email People Categories Projects RFC initiated RFC replied Request for review
Recent Activity People Categories Job update email Job update details Dave Masterman Priority Change RFC initiated RFC replied Groupings Projects

Process as a Service

Software alone doesn't fix broken processes. A checklist app doesn't make your team accountable. A project board doesn't tell you if the work actually got done.

Tooljar is built around a different idea: that process itself is a deliverable. When your team uses Tooljar, every job moves through a defined path — created, assigned, progressed, resolved. Clients get updates. Vendors get responses. Team members know what's theirs and what's next.

That's Process as a Service. A system your team actually uses, every day, to keep the promises they make to customers, vendors, stakeholders and each other.

"If you can't describe what you are doing as a process, you don't know what you're doing."
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Everything revolves around Jobs

In Tooljar, all work starts as a Job. A job can be a task, an issue, a request for comment, a bug, or a piece of ongoing work. Each job carries everything needed to move forward — ownership, status, discussion, files, and decisions — in one place.

Jobs move through clear, customizable stages that reflect how your team actually works. Context travels with the work. Nothing gets lost. Everyone stays aligned.

Structure where it matters

Jobs move through defined stages your team controls. Flexible enough to fit your process, structured enough to keep work on track.

Context that travels with the work

Every job keeps discussion, requests for comment, documents, and full history in one place. Decisions are made with clarity, not guesswork.

Ownership where it counts

Important work surfaces before it stalls. Priorities, blockers, and next steps stay connected to the job, so teams can see what needs attention and move with confidence.

Built for teams that coordinate real work

Tooljar works wherever work involves people, clients, handoffs, and accountability. Built and improved through hundreds of thousands of real jobs.

Some current use cases

Marina & Yacht Management

From service requests to haul-outs, every job on every vessel stays tracked, assigned, and visible to the right people. Nothing waits because someone forgot.

Family office

Manage vendor relationships, approvals, and ongoing operations across properties and entities — with full context, clear ownership, and a complete audit trail.

Restaurants

Equipment issues, supplier follow-ups, staff requests — logged, assigned, and resolved without falling through the cracks. Your team knows what needs doing and who's doing it.

Project Execution & Delivery

Work, requests, and commitments tracked through real processes — not just lists. From kickoff to completion, nothing gets lost.

Wherever work happens

Open a browser. That's it. Tooljar works on any device — phone, tablet, desktop — without installing anything.

Log issues, assign work, and track progress from wherever you are. Voice input when you're on the move. Full system access from your pocket. Automatic updates mean everyone's always on the same version.

No app stores. No downloads. No "check if everyone updated." Just consistent access across every device your team uses.

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MEET TJ

AI that helps work get done

Operational intelligence built into Tooljar

Most AI tools answer general questions. TJ answers yours — because it works inside your actual jobs, processes, and business data.

TJ helps identify overdue jobs, trends, and issues that cause work to stall. It supports team members with reminders and, as it learns from your workflow, can offer recommendations. TJ acts as both a coach and an assistant — the more it learns, the more helpful it becomes.

Because TJ works within Tooljar's role-based permissions, every answer respects your access controls. Managers see the full picture. Team members see what's relevant to them. Intelligence without compromise.

Ask TJ

Supports the flow of work

TJ helps managers see what needs attention next so jobs keep moving from to-do to done.

Finds stalls and blockers

TJ surfaces overdue jobs, missed follow-ups, unclear ownership, and handoffs that are slowing work down.

Spots trends across jobs

Across logged activity, TJ helps identify recurring issues, bottlenecks, vendor delays, and workload patterns.

Secure and role-aware

TJ works within Tooljar's access controls. Managers see the bigger picture. Team members see what's relevant to them.

Strongest with 500+ jobs

TJ becomes most useful with 500+ logged jobs and consistent activity — enough history to recognize patterns and support the workflow with confidence.

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Every job, from capture to completion

Capture work instantly

Log issues the moment they happen — from your phone or desktop. Add photos, voice notes, and context right away. No waiting to get back to your desk.

Capture work instantly

Keep everyone aligned

Assign work, get input, make decisions, and manage email replies — all in one place. Responses flow directly into the right job, keeping communication connected without copy-pasting from external tools.

Keep everyone aligned

Move through your process

Jobs flow through stages you define. Build workflows that match how your team actually operates, not rigid templates that force you to change.

Move through your process

Refined through real-world use

Refined over 25 years and hundreds of thousands of jobs supporting hundreds of team members, in many countries and languages. The Tooljar has been updated and refined to now support a wide variety of businesses from startups to well established multinationals with complex team structures.

The result is a system that's powerful enough for complex operations and simple enough that your team will actually use it.

See it in action

To
To
Done

See how Tooljar connects your people, your projects, and your processes — so your team can keep the promises that matter.

No setup required. No obligation.

Try Tooljar

We’re onboarding new teams gradually so each team gets a focused, high-quality setup experience.